Privacy Policy | NTLC
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Privacy Policy

PRIVACY POLICY

Last Updated: 11/2025
E613, LLC d/b/a The New Love Collective
Website: www.thenewlovecollective.com

1. Introduction

E613, LLC, operating as The New Love Collective (“Company,” “we,” “us,” or “our”), is committed to protecting your privacy and handling your personal information with care and integrity.

This Privacy Policy explains how we collect, use, store, and protect your information when you:

  • Visit our website

  • Join our email or SMS list

  • Complete the Relationship Readiness Assessment (RRA)

  • Register for workshops, courses, or programs

  • Enroll in coaching or matchmaking services

  • Download free resources

  • Engage with our content or ads

  • Fill out any forms hosted on Wix, Jotform, Thinkific, Lead Ads, or other platforms we use

By interacting with us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Mailing address (if required for services)

  • Assessment answers and quiz responses

  • Coaching or matchmaking intake information

  • Payment information (processed securely by third-party providers)

  • Any information voluntarily submitted through forms, applications, or surveys

B. Automatically Collected Information

When you visit our website or interact with our communications, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Time spent on pages

  • Clicks, actions, and navigation on our site

  • Cookies, pixels, and tracking technologies

C. Information from Third-Party Platforms

We may receive information from:

  • Facebook/Instagram lead forms

  • Thinkific (course platform)

  • Jotform (assessments + applications)

  • Mailchimp (email marketing)

  • Stripe or PayPal (payment processors)

  • Google Analytics (website analytics)

3. How We Use Your Information

We use your information to:

  • Provide coaching, matchmaking, courses, assessments, and digital products

  • Personalize your experience

  • Send email and SMS communications

  • Deliver assessment results and insights

  • Improve our services, content, and marketing

  • Process payments and invoices

  • Provide customer support

  • Track website and marketing performance

  • Comply with legal obligations

We may use your assessment or intake responses to tailor recommendations, follow-up materials, or coaching options. We never sell your information.

4. SMS & Email Communications

By providing your email address and/or phone number, you consent to receiving:

  • Emails related to your purchases, assessments, or downloads

  • Coaching insights or educational content

  • Marketing messages, offers, and event invitations

  • SMS updates (standard messaging rates may apply)

You can unsubscribe at any time by clicking “Unsubscribe” in emails or replying “STOP” to SMS messages.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers only when necessary, including:

  • Payment processors (Stripe, PayPal)

  • Email service providers (Mailchimp)

  • Course platforms (Thinkific)

  • Form providers (Jotform)

  • Website and hosting platforms (Wix)

  • Advertising platforms (Meta/Facebook, Google, TikTok)

  • Analytics tools

  • CRM or client management systems

These providers are required to protect your data and use it only for the purposes we specify.

We may also share information if required by law or to protect our legal rights.

6. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Personalize your browsing experience

  • Measure campaign performance

  • Understand user behavior

  • Improve content and services

  • Retarget ads across platforms

You can adjust cookie settings in your browser at any time.

7. Data Storage & Security

We take reasonable steps to protect the information we collect, including:

  • Secure servers

  • Encrypted payment processing

  • Access limitations for administrative accounts

  • Regular monitoring of website and data systems

While we strive to safeguard your information, no online method is 100% secure.

8. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.
If we discover we have received information from someone under 18, we will delete it promptly.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your information

  • Opt out of email or SMS marketing

  • Request a copy of your data

  • Withdraw consent for future data use

To make a request, contact us at:
support@thenewlovecollective.com (or your preferred email)

10. Links to Third-Party Websites

Our content may link to third-party sites.
We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy periodically.
When we do, we will revise the “Last Updated” date above.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

E613, LLC d/b/a The New Love Collective
Email: heysis@thenewlovecollective.com
Location: North Charleston, SC
Website: www.thenewlovecollective.com

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